Shipping policy

PROCESSING TIME

Orders are processed and shipped within 24–48 business hours (Monday–Friday, excluding holidays) of your order confirmation email. You will receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.

SHIPPING RATES (UNITED STATES)

Enjoy free Economy shipping on U.S. orders of $50 or more.

Orders under $50 ship at the rates shown at checkout (currently Economy $4.90, or Standard from $6.90).

Delivery times shown at checkout are estimates from the carrier and begin once your order has shipped.

INTERNATIONAL SHIPPING

We ship to select countries outside the United States. International shipping rates are calculated by the carrier at checkout. Any customs duties, import taxes or fees charged by the destination country are the customer's responsibility.

TRACKING YOUR ORDER

Your shipping confirmation email includes a tracking number. Please allow up to 48 hours for tracking information to update. If you haven't received your order within 10 days of your shipping confirmation, please contact us at hello@leveretjewelry.com with your name and order number.

DAMAGED ITEMS

If your order arrives damaged, please email hello@leveretjewelry.com as soon as possible after delivery with your order number and a photo of the item, and we will make it right.

LOST OR STOLEN PACKAGES AND ADDRESS ERRORS

Leveret Jewelry is not responsible for packages that are lost or stolen after tracking shows them delivered, or for orders sent to an incorrect address entered at checkout. If something goes wrong, let us know at hello@leveretjewelry.com and we'll help where we can.

RETURNS

We accept returns within 30 days of delivery. See our Refund Policy (leveretjewelry.com/policies/refund-policy) for details.

QUESTIONS

Our customer service team is happy to help: hello@leveretjewelry.com or (845) 379-0322.